A contractor’s past performance record is arguably the key indicator for predicting future performance. As such, it is to Federal agencies’ advantage to use past performance in evaluating and selecting contractors for award. The collection and use of such information provides significant benefits. It enhances the government’s ability to predict both the performance quality and customer satisfaction. It also provides a powerful incentive for current contractors to maximize performance and customer satisfaction.
Tachys Consistently earned highly rated customer satisfaction through credible evaluators like dun and bradstreet with an overall performance rating of 93% for 2011 and 2012.